Plans and billing
WebDecoy starts on free monitoring. No card is required, and there is no signup-day countdown. Your one automatic 14-day Pro trial begins only when WebDecoy verifies a real installation.
Current prices and entitlements are always shown on the Billing page (profile avatar, bottom-left, then Billing) and on webdecoy.com/pricing. Those live surfaces are the source of truth.
How the free plan and trial work
Section titled “How the free plan and trial work”- Sign up on Free. WebDecoy creates the workspace and example decoy immediately.
- Install without losing evaluation time. The account stays on free monitoring while you add a sensor.
- The install verifies. The first verified sensor event starts the one-time 14-day Pro trial automatically.
- The trial ends. If you have not chosen a paid plan, WebDecoy returns to free monitoring. Sensors keep detecting; 7 days of detail remain available.
The trial does not require a payment method. Ending it does not delete the organization or stop local and edge detection.
Current plans
Section titled “Current plans”| Plan | Price | Stored events | Properties | Best fit |
|---|---|---|---|---|
| Free | $0 forever | 5,000 / month | 1 | Small sites, experiments, and proving value |
| Starter | $20 / month | 50,000 / month | 3 | A production site that needs history, integrations, and enforcement |
| Pro | $99 / month | 500,000 / month | 10 | Multiple production sites that need full enrichment and persistent actors |
| Agency | $299 / month | 2,000,000 pooled / month | 25 included | Portfolios that need pooled volume and client-ready reporting |
Agency properties beyond the included 25 are billed at the rate shown in the live billing catalog. Plan details can change; check Billing before purchasing.
What changes by plan
Section titled “What changes by plan”| Capability | Free | Starter | Pro | Agency |
|---|---|---|---|---|
| Sensors continue detecting | ✓ | ✓ | ✓ | ✓ |
| Detection detail retention | 7 days | 90 days | 1 year | 1 year |
| Webhooks, integrations and response actions | — | ✓ | ✓ | ✓ |
| Enforcement (WAF and CDN blocks, protected paths) | — | ✓ | ✓ | ✓ |
| Full enrichment and persistent actor intelligence | — | — | ✓ | ✓ |
| Pooled multi-site budget and client-ready reports | — | — | — | ✓ |
| Decoys | 5 | 15 | 100 | Unlimited |
| AI assistant access (MCP) | ✓ | ✓ | ✓ | ✓ |
Adding a property or decoy beyond your plan’s allowance is refused with an upgrade prompt, from the dashboard or from a connected AI assistant. Custom domains also enforce the organization’s plan allowance when added: A-record and CNAME domains share the limit, and pending verification still uses a slot. Nothing you already have is removed if you move to a smaller plan.
Choose a plan
Section titled “Choose a plan”- Stay on Free when you need current visibility for one site and are still learning the traffic shape.
- Choose Starter when a production site needs more retention, integrations, or enforcement.
- Choose Pro when you need cross-IP actors, full enrichment, or more sites and volume.
- Choose Agency when many client sites should share one volume budget and reporting workflow.
Upgrade
Section titled “Upgrade”- Open profile avatar (bottom-left) → Billing.
- Review the live plan catalog and your current event usage.
- Choose Upgrade on the plan you want.
- Complete Stripe Checkout.
The paid plan becomes active after Stripe confirms the subscription. A mid-cycle plan change is handled through the Stripe customer portal and may be prorated; Stripe shows the amount before confirmation.
Manage or cancel a paid subscription
Section titled “Manage or cancel a paid subscription”From profile avatar (bottom-left) → Billing, open the Stripe customer portal to:
- Update the payment method.
- View and download invoices.
- Change an eligible subscription.
- Cancel at the end of the current billing period.
After a paid plan ends, the organization returns to free monitoring. Review the Billing page before downgrading to see which retention, enrichment, and automation surfaces will close.
If a payment fails, nothing changes at first. Stripe retries the card for a few weeks, and during that time your protected paths keep refusing and your settings stay as they are; you get an email the day the payment fails. If every retry fails, or the subscription is canceled, the organization returns to free monitoring: every site goes to Monitor, no request is refused, and any rules WebDecoy placed at your provider are withdrawn within minutes. Your configuration is kept, and paying again restores it.
Usage and scope
Section titled “Usage and scope”Billing belongs to the organization. Properties inside it consume the same monthly stored-event budget. The Agency plan pools this budget across its portfolio by design.
The Billing page shows:
- Stored events for the current month.
- Events sampled after the plan budget.
- Property usage against the plan limit.
- Current plan and trial status.
- The next billing date for paid subscriptions.
For how sites are separated inside an organization, see Properties.